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CLASSPAL PRIVACY POLICY

Effective Date: August 3, 2026

Last Updated: August 3, 2026

1. Introduction & Scope

Welcome to ClassPal, a digital education improvement ecosystem owned and operated by Digjy LLC (“ClassPal,” “Company,” “we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, retain, and otherwise process information when you access or use ClassPal, including our:

  • Website
  • Student platform
  • Parent portal
  • Artificial intelligence tutoring services
  • School accounts
  • Educational dashboards
  • Mobile applications (if available)
  • Communication tools
  • Learning resources
  • Assessments
  • Assignments
  • Future ClassPal products and services

This Privacy Policy applies to all users of ClassPal within the United States, including:

  • Students
  • Parents and legal guardians
  • Schools and school districts
  • Teachers and educators (where applicable)
  • School administrators
  • Visitors to our website

This Privacy Policy should be read together with our:

  • Terms of Service
  • Cookie Policy
  • AI Terms of Use
  • Responsible AI Policy
  • Student Data Privacy Policy
  • Security Policy
  • Any applicable School Agreement

If there is a conflict between this Privacy Policy and a separately negotiated agreement with a school or educational institution, the school agreement will govern to the extent of the conflict for data processed under that agreement.

2. Information We Collect

We collect information that you provide directly, information collected automatically through your use of the Platform, information provided by schools or parents, and information generated through your interaction with ClassPal’s services.

Depending on how you use ClassPal, we may collect the following categories of information.

A. Account Information

When creating an account, we may collect:

  • First name
  • Last name
  • Username
  • Email address
  • Password (stored in encrypted or hashed form)
  • Date of birth or age range, where appropriate
  • Parent or guardian information (where applicable)
  • School name
  • Grade level
  • Classroom information
  • Student identification number, if provided by a participating school
  • Account preferences
  • Profile photograph (optional)

B. Educational Information

To provide educational services, we may collect:

  • Courses
  • Classes
  • Assignments
  • Homework
  • Assessment results
  • Quiz scores
  • Practice exercises
  • Learning progress
  • Academic achievements
  • Areas of difficulty
  • Educational goals
  • AI tutoring sessions
  • Learning recommendations
  • Feedback submitted through the Platform

C. Artificial Intelligence Interactions

When you use ClassPal’s AI features, we may process:

  • Questions submitted to the AI
  • AI prompts
  • AI-generated responses
  • Uploaded educational materials
  • Study requests
  • Tutoring conversations
  • Follow-up questions
  • Educational feedback
  • Conversation history, where necessary to provide requested features

AI interaction data may be used to provide responses, improve system performance, maintain security, and develop new educational features, as described in this Privacy Policy.

D. Parent Information

For parent or guardian accounts, we may collect:

  • Name
  • Email address
  • Telephone number (if provided)
  • Relationship to the student
  • Linked student accounts
  • Account preferences
  • Communication preferences

E. School Information

Schools may provide information necessary to administer educational services, including:

  • Student rosters
  • Teacher assignments
  • Grade levels
  • Course enrollment
  • Classroom information
  • School identifiers
  • Administrative settings

We process school-provided information in accordance with applicable law and any agreements with the educational institution.

F. Device & Technical Information

When you use ClassPal, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Screen resolution
  • Language preferences
  • Time zone
  • Device identifiers
  • Network information
  • Crash reports
  • Error logs
  • Authentication logs

G. Usage Information

We may collect information regarding how you interact with the Platform, including:

  • Pages visited
  • Features used
  • Login dates and times
  • Session duration
  • Navigation paths
  • Button selections
  • Learning activity
  • Time spent using educational tools
  • Search activity within the Platform

H. Communications

If you contact us, we may collect:

  • Email correspondence
  • Customer support requests
  • Feedback
  • Bug reports
  • Survey responses
  • Feature requests
  • Communications with our support team

3. How We Collect Information

We collect information through several methods, depending on how you interact with ClassPal.

Information You Provide

You provide information when you:

  • Create an account.
  • Complete your profile.
  • Use AI tutoring.
  • Submit assignments.
  • Take quizzes.
  • Upload documents.
  • Contact customer support.
  • Complete forms.
  • Participate in surveys.
  • Communicate with your school through the Platform.

Information Provided by Schools

Participating schools or educational institutions may provide information necessary to administer educational services, including student enrollment, classroom assignments, and educational records as authorized by applicable law or agreement.

Information Provided by Parents

Parents or legal guardians may provide information when creating or managing student accounts, linking family accounts, or communicating with ClassPal.

Automatically Collected Information

Certain information is collected automatically through:

  • Cookies
  • Log files
  • Device information
  • Authentication technologies
  • Analytics tools
  • Security monitoring
  • Performance monitoring

Information Generated Through Platform Use

Some information is generated as users interact with ClassPal, including:

  • Learning progress
  • Quiz performance
  • AI tutoring activity
  • Assignment completion
  • Platform usage statistics
  • Personalized learning recommendations

4. How We Use Information

We use personal information only for legitimate educational, operational, contractual, legal, and security purposes.

Examples include:

  • Creating and managing accounts.
  • Authenticating users.
  • Delivering AI tutoring.
  • Personalizing learning experiences.
  • Providing educational recommendations.
  • Delivering assignments and assessments.
  • Tracking learning progress.
  • Supporting parent dashboards.
  • Supporting school administration features.
  • Providing customer support.
  • Responding to user requests.
  • Maintaining platform security.
  • Preventing fraud and abuse.
  • Detecting unauthorized access.
  • Improving Platform performance.
  • Developing new educational features.
  • Meeting contractual obligations.
  • Complying with applicable law.
  • Enforcing our Terms of Service.

We do not sell personal information to third parties.

5. Artificial Intelligence & Automated Processing

ClassPal uses artificial intelligence and automated systems to enhance educational experiences.

AI features may:

  • Explain educational concepts.
  • Answer questions.
  • Recommend learning materials.
  • Generate practice questions.
  • Provide personalized tutoring.
  • Adapt explanations based on user interactions.
  • Recommend study strategies.
  • Identify potential learning gaps.
  • Suggest educational content.

AI processing may analyze user inputs to generate relevant responses and personalize educational experiences. Automated outputs are intended to support learning and should not replace teacher instruction, independent judgment, or academic decision-making.

Users are responsible for reviewing AI-generated content before relying on it.

We do not use AI to make solely automated decisions that produce legal or similarly significant effects on users without appropriate human oversight, where required by applicable law.

6. Student Data & Educational Records

ClassPal is committed to protecting student information.

Depending on how the Platform is used, student educational records may include:

  • Course enrollment
  • Assignment submissions
  • Assessment scores
  • Quiz results
  • Learning progress
  • AI tutoring interactions
  • Educational feedback
  • Classroom participation
  • Parent-linked account information

Student educational information is processed only as necessary to provide the educational services requested by the user or participating educational institution and in accordance with applicable law.

We implement administrative, technical, and organizational safeguards designed to protect student records from unauthorized access, use, disclosure, alteration, or destruction.

7. FERPA Compliance

When ClassPal is used by or on behalf of educational institutions subject to the Family Educational Rights and Privacy Act (FERPA), Digjy LLC processes education records in accordance with applicable FERPA requirements and any applicable agreements with the educational institution.

Schools remain responsible for:

  • Determining what information is shared with ClassPal.
  • Providing any required notices.
  • Obtaining any required parental or eligible student permissions.
  • Managing requests to inspect or amend education records, unless otherwise agreed.

Digjy LLC acts as a service provider with respect to education records provided by schools and does not claim ownership of those records.

8. COPPA Compliance

ClassPal is designed to support compliance with the Children’s Online Privacy Protection Act (COPPA) where applicable.

For users under the age of 13, we may collect personal information only with an appropriate legal basis, such as verifiable parental consent, authorization from a school acting on behalf of a parent where permitted by law, or another lawful basis recognized under COPPA.

Parents or legal guardians may request access to, correction of, or deletion of their child’s personal information, subject to applicable legal obligations and agreements with educational institutions.

9. Parent Rights

Parents and legal guardians may have the right, subject to applicable law and school agreements, to:

  • Review their child’s personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Manage account permissions.
  • Control communication preferences.
  • Access educational progress information made available through the Platform.
  • Contact ClassPal regarding privacy concerns.

Requests may require verification of identity before processing to protect student privacy.

10. School Accounts

Schools and educational institutions may use ClassPal under separate agreements governing their use of the Platform.

Where a school provides student information to ClassPal:

  • The school remains responsible for its educational records.
  • ClassPal processes information only for authorized educational purposes.
  • We implement appropriate safeguards to protect school-provided information.
  • We do not disclose school-provided student information except as permitted by applicable law, contractual obligations, or with appropriate authorization.

Additional obligations may be described in separate agreements with participating schools.

11. Cookies & Tracking Technologies

ClassPal uses cookies and similar technologies to provide, secure, and improve the Platform.

These technologies may include:

  • Session cookies
  • Persistent cookies
  • Authentication cookies
  • Security cookies
  • Preference cookies
  • Local storage
  • Device identifiers
  • Pixel tags
  • Log files

We use these technologies to:

  • Authenticate users.
  • Maintain secure login sessions.
  • Remember user preferences.
  • Improve Platform performance.
  • Analyze feature usage.
  • Detect fraud and unauthorized activity.
  • Maintain Platform security.
  • Improve user experience.

Where required by applicable law, users may manage cookie preferences through available browser settings or other consent mechanisms. Disabling certain cookies may affect the functionality of some features.

Additional information regarding our use of cookies is available in the ClassPal Cookie Policy.

12. Analytics

ClassPal uses analytics technologies to understand how users interact with the Platform, improve educational experiences, maintain platform performance, and enhance security.

Analytics information may include:

  • Pages viewed
  • Features used
  • Session duration
  • Navigation paths
  • Device information
  • Browser information
  • Operating system
  • Login activity
  • Error reports
  • Crash reports
  • Performance metrics
  • AI tutoring usage
  • Educational feature usage
  • Assignment completion trends
  • Assessment interaction statistics

Analytics information may be aggregated or de-identified where appropriate and used to improve the Platform, develop new educational features, troubleshoot technical issues, and understand overall usage patterns.

Where required by applicable law, users may manage analytics-related preferences through available consent mechanisms.

13. Information Sharing & Third Parties

We do not sell personal information.

We disclose personal information only as described in this Privacy Policy or as otherwise authorized by applicable law.

Depending on how you use ClassPal, we may share information with:

  • Participating schools and educational institutions.
  • Parents or legal guardians, where appropriate.
  • Service providers.
  • Cloud hosting providers.
  • Payment processors (for paid services).
  • Authentication providers.
  • Artificial intelligence service providers.
  • Customer support providers.
  • Analytics providers.
  • Communication providers.
  • Security service providers.
  • Government authorities where legally required.
  • Professional advisers (such as legal, accounting, or audit professionals) under appropriate confidentiality obligations.

Each disclosure is limited to information reasonably necessary for the applicable purpose.

14. Service Providers

Digjy LLC works with trusted third-party service providers that perform services on our behalf.

These providers may assist with:

  • Cloud infrastructure.
  • Secure hosting.
  • Authentication.
  • Email delivery.
  • Customer support.
  • Artificial intelligence processing.
  • Security monitoring.
  • Payment processing.
  • Data storage.
  • System monitoring.
  • Platform maintenance.
  • Analytics.
  • Backup and disaster recovery.

Service providers are contractually required, where applicable, to protect personal information and may process it only in accordance with our instructions and applicable law.

15. Educational Institutions

When ClassPal is used through a participating school or educational institution:

  • The school may receive information necessary to administer educational services.
  • Schools may access student records consistent with applicable law and contractual agreements.
  • Schools determine many educational purposes for which information is processed.
  • Digjy LLC processes school-provided information in accordance with applicable agreements and legal requirements.

Schools remain responsible for complying with their own legal obligations concerning student records and educational data.

16. Legal Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law.
  • Respond to lawful court orders, subpoenas, or legal process.
  • Protect the rights, property, or safety of Digjy LLC, ClassPal, users, schools, or others.
  • Detect, investigate, or prevent fraud, abuse, security incidents, or unlawful activity.
  • Enforce our Terms of Service or other agreements.
  • Protect against legal liability.

Where appropriate and legally permitted, we may seek to limit the scope of requested disclosures.

17. Business Transfers

If Digjy LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor entity will remain subject to applicable privacy obligations regarding previously collected information unless users are notified otherwise.

18. Data Security

Protecting personal information is one of our highest priorities.

We implement administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, and destruction.

Security measures may include:

  • Encryption of data in transit using industry-standard protocols.
  • Encryption of sensitive data at rest where appropriate.
  • Role-based access controls.
  • Multi-factor authentication for privileged administrative accounts where feasible.
  • Secure password hashing.
  • Continuous security monitoring.
  • Audit logging.
  • Intrusion detection and prevention measures.
  • Regular vulnerability assessments.
  • Security patch management.
  • Backup and disaster recovery procedures.
  • Employee access controls based on business need.
  • Vendor security assessments where appropriate.

Although we strive to protect personal information, no system or method of transmission or storage can be guaranteed to be completely secure.

19. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Platform.
  • Maintain educational services.
  • Support participating schools.
  • Fulfill contractual obligations.
  • Resolve disputes.
  • Protect against fraud and abuse.
  • Enforce our agreements.
  • Comply with legal, regulatory, tax, accounting, and recordkeeping requirements.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.

20. Data Deletion

Users may request deletion of eligible personal information by contacting us or using available account management tools.

Deletion requests are subject to:

  • Applicable law.
  • School agreements.
  • Recordkeeping obligations.
  • Security requirements.
  • Fraud prevention.
  • Pending legal claims.
  • Legitimate business purposes.

Where deletion is not legally or operationally possible, we will retain only the information necessary for those limited purposes and restrict further processing where appropriate.

21. International Data Transfers

ClassPal is intended for users located within the United States.

If personal information is transferred outside the United States in connection with our operations or service providers, we will take reasonable steps to ensure that such transfers comply with applicable legal requirements and that appropriate safeguards are implemented where required.

22. Your Privacy Rights

Subject to applicable law and any applicable agreements with educational institutions, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Request a copy of certain personal information in a portable format where applicable.
  • Object to or request restriction of certain processing activities where provided by law.
  • Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
  • Manage communication preferences.

To protect user privacy, we may verify your identity before responding to requests.

23. California Privacy Rights (CCPA/CPRA)

If you are a California resident and the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA) applies to your information, you may have additional rights, including:

  • The right to know certain categories and specific pieces of personal information we collect, use, disclose, or share.
  • The right to request deletion of certain personal information, subject to applicable exceptions.
  • The right to request correction of inaccurate personal information.
  • The right to opt out of certain forms of sharing where applicable.
  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

We do not sell personal information as that term is defined under the CCPA/CPRA.

Requests may be submitted using the contact information provided at the end of this Privacy Policy.

24. Children’s Privacy

Protecting children’s privacy is especially important.

Where applicable, we comply with COPPA and other laws governing children’s information.

Children may use ClassPal only in accordance with applicable law, school authorization, parental consent requirements, and these policies.

Parents and legal guardians may contact us regarding:

  • Information collected about their child.
  • Requests to review information.
  • Requests to correct inaccurate information.
  • Requests to delete eligible information.
  • Questions regarding our privacy practices.

25. Marketing Communications

We may send communications relating to:

  • Account activity.
  • Security notices.
  • Service announcements.
  • Educational updates.
  • Product improvements.
  • Optional marketing communications, where permitted by law.

Users may opt out of marketing communications by following the unsubscribe instructions included in such messages or by adjusting available account preferences.

Users will continue to receive transactional, administrative, security, legal, and account-related communications that are necessary for the operation of the Platform.

26. Do Not Track Signals

Some web browsers provide a “Do Not Track” (“DNT”) feature.

Because there is no universally accepted standard for responding to DNT signals, ClassPal does not currently respond to browser-based DNT requests unless required by applicable law.

Users may manage certain tracking preferences through browser settings or available consent mechanisms.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services.
  • Technology.
  • Applicable laws.
  • Regulatory guidance.
  • Security practices.
  • Business operations.

When material changes are made, we will provide notice through the Platform, by email where appropriate, or by other reasonable means.

The “Last Updated” date at the top of this Privacy Policy indicates when the most recent revisions became effective.

Continued use of ClassPal after the effective date of updated policies constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.

28. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:

Digjy LLC
ClassPal Privacy Office

Website: https://classpal.digjy.xyz (update if your production domain changes)

Privacy Email: contact@classpal.digjy.xyz (update if you use a dedicated privacy address)

You may contact us regarding:

  • Privacy questions
  • Data access requests
  • Data correction requests
  • Data deletion requests
  • FERPA-related inquiries
  • COPPA-related inquiries
  • California privacy rights requests
  • Security concerns
  • General privacy matters

29. Final Statement

Your trust is important to us.

Digjy LLC is committed to protecting the privacy, security, and confidentiality of the students, parents, schools, and other users who rely on ClassPal. We continually evaluate and improve our privacy and security practices to support a safe and effective educational environment while complying with applicable laws and industry standards.